YourBookkeepersOnline (YBO) - Outsourced Bookkeeping & Payroll Services

Using cloud technology and business process outsourcing, we create and implement solutions that transform the way SMEs manage their administrative and compliance functions.

To provide our SME clients with practical solutions that address the needs and challenges of their businesses, Moore Stephens NSW acquired an Offshore Service Operation, YourBookkeepersOnline (YBO), based in the Philippines.

This allows us to access highly-qualified and trained Philippine accountants to work seamlessly with our Australian-based Practice to provide clients with outsourced bookkeeping and payroll services at for an affordable fixed-cost subscription fee.

We have integrated YBO into our service portfolio to offer a range of outsourced and offshore services using cloud-based platforms, from bookkeeping and payroll to SMSF administration, accounts preparation and audit.

We perform client work diligently, routinely and with full transparency, and processes are fully documented, tracked and managed to give our clients a clear and effective service delivery.

Our Philippines Offshore Operation is a full extension of our Moore Stephens NSW Practice and offers the quality and security that our clients have come to trust.
 

Service Delivery Resources

The Philippines is the fastest growing outsourcing hub in the Asia Pacific region with its low cost, highly qualified, English-speaking labour pool. In defining a culture that is unique to YBO, service excellence remains at the heart of our delivery teams in Manilla and Davao.
 

Service Delivery Process

Our streamlined delivery process provides a simple cloud bookkeeping and payroll experience and tasks are performed routinely and with full transparency. 
Processes and schedules are fully documented, tracked and managed through a cloud-based business process application.
 

Client On-boarding

All our engagements begin with client on-boarding that includes:
Collection of data for client’s installation of cloud application and bank feeds;
  • Finalisation of migration and transition plan;
  • Liaising with the Cloud Vendor consultants (as required);
  • Establishing client accounts, YBO email access and a secure data storage site;
  • Handover to YBO with an introduction to YBO staff and orientation to each business client.